Privacy Policy

Effective Date: August 31, 2025

At TripSignal, your privacy matters. This Privacy Policy explains how we collect, use, and protect your information when you use our website, mobile, and messaging services. By using TripSignal, you agree to the practices described below.

1. Information We Collect

When you use TripSignal, we may collect:

  • Personal Information: Name, email address, phone number/WhatsApp number, and payment details when you subscribe.
  • Usage Data: Routes you choose to track, alert settings, and interactions with our platform.
  • Technical Data: IP address, device type, browser type, and cookies to improve site performance.

2. How We Use Your Information

We use the information we collect to:

  • Provide personalized fare alerts and recommendations.
  • Deliver notifications through email, WhatsApp, or other channels you select.
  • Improve and optimize our AI fare tracking system.
  • Process payments and manage subscriptions.
  • Respond to your inquiries and provide customer support.

3. Sharing of Information

We do not sell or rent your personal information. However, we may share it in these cases:

  • Service Providers: With trusted partners such as payment gateways, hosting providers, and communication platforms (e.g., WhatsApp API, email services).
  • Legal Obligations: If required by law or to protect our rights, users, or services.
  • Business Transfers: In case of merger, acquisition, or sale of company assets, your information may be transferred.

4. Data Security

We use industry-standard encryption, secure servers, and access controls to protect your data. While no system is 100% secure, we take all reasonable measures to safeguard your information.

5. Cookies & Tracking

TripSignal uses cookies and similar technologies to:

  • Remember your login preferences.
  • Improve site performance and personalization.
  • Analyze traffic using analytics tools.

You can disable cookies in your browser, but some features may not function properly.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request correction or deletion of your information.
  • Opt out of marketing communications anytime.
  • Pause or stop receiving fare alerts at your discretion.

To exercise these rights, contact us at 📧 Contact us.

7. Third-Party Links

Our alerts may link to third-party booking websites (e.g., airlines, travel platforms). TripSignal is not responsible for the privacy practices of these external sites. We encourage you to review their policies separately.

8. Children's Privacy

TripSignal is not intended for use by individuals under the age of 18. We do not knowingly collect information from children.

9. Policy Updates

We may update this Privacy Policy from time to time. Significant changes will be communicated via email or site notice. Please review periodically to stay informed.

10. Contact Us

If you have any questions regarding this Privacy Policy, contact us:

Contact us